FREQUENTLY ASKED QUESTIONS
We get it — not everyone likes carbon fiber spokes, and candidly, neither did we for a long time because a lot of ’em suck. But we love bikes, we ride them hard, and we most definitely care about performance more than opinions. As deep domain experts in advanced composites, that’s exactly why we built our own: to solve what didn’t work, keep what mattered, and raise the bar for what’s possible on two wheels.
Where are these spokes designed and manufactured?
ARRIS operates globally. Our headquarters, innovation lab, and first-run production are based in the San Francisco Bay Area, while high-volume manufacturing is handled by our badass team at our ARRIS facility in Taiwan — complemented by trusted U.S. partners and others, depending on program requirements.
I heard that composite spokes shatter like glass and will explode into a cloud of razor-sharp shrapnel. How do you monsters sleep at night?!
Very well. Warm puppy energy. No shrapnel. A fundamentally different kind of composite, full stop.
Some things just shouldn’t be made out of carbon fiber; steel spokes are more reliable and stronger, and make my breath smell fresh and draw a hot bath for me after a long ride. Why did you even bother making these?!
Bless your heart, but these probably aren’t for you. We engineered our spokes to feel like steel, outperform steel, and weigh a whole lot less.
Why aren’t your spokes free? I feel they should be free.
To quote Ben Franklin (you know, the guy on the $100 bill): “The bitterness of poor quality remains long after the sweetness of low price is forgotten.”
PS: Progress has a way of leaving people behind… et birota qua invectus es.